FAQs

Frequently Asked Questions

How long does delivery take?
Orders are normally dispatched within 1-3 business days. Delivery times vary depending on the product weight and size. The average delivery time is 3 - 4 weeks. Please allow an additional week as we often have very busy periods, and coronavirus restrictions have slowed down delivery times.
How can I track my order?
After your order is dispatched, you'll receive a shipping confirmation email that contains your tracking information. If for any reason your tracking number doesn't work, please contact us.
Do you deliver orders to my country?
We are currently only delivering to United States. Our team is working to provide shipping internationally. 
Are all of the products in my order sent together?
If an order contains more than one product, the products may be delivered separately to reach the destination as quickly as possible. We use different distribution centers for some of our products 
Where are the products delivered from?
Our products are manufactured and sent from all over the world. The majority are delivered from Asia to give the best possible prices, while maintaining a high level of quality.